Safe Feedback — VEC Fleet

// Driver Management

Digitize your complaint line,
upgrade your 1-800.

Do you actually know how your drivers behave on the road? With Safe Feedback, anyone can report an incident by scanning a QR code. You validate it, score it, and make decisions backed by real data.

Request a Demo See features →
Measurable impact
100% traceable reports per driver
Person scanning the van's QR code with their phone
// 01 QR Scan Anyone scans the company QR and enters the vehicle's license plate.
Digital form with event type Speeding selected
// 02 Report Submitted Select the event type and send. No app, no sign-up required.
VEC Fleet dashboard with updated driver score and active alert
// 03 Score Updated The event updates the driver's score in real time. Alert triggered.

// Safe Feedback Module

From informal report to management system

Every company has a unique QR code. Anyone in the field can report an incident. Your team validates it, classifies it, and turns it into actionable data.

Unique QR per company
Your company gets an exclusive QR code. When scanned, the user enters the vehicle's plate number and fills out a digital form. No app, no prior registration needed.
Decentralized →
Supervisor validation inbox
All reports land in a centralized inbox. The supervisor can approve or dismiss the event, classify the behavior type, and assign a point weight.
Full control →
Configurable driver score
Every validated event impacts the assigned driver's cumulative score. Set your own business rules: automatic penalties, supervisor alerts, or rewards for good performance.
Real scoring →

// The shift

What changes when you stop managing driver behavior informally

Without a structured system, reports arrive late, get lost, or go unaddressed. Safe Feedback turns every incident into traceable, actionable data.

Without Safe Feedback
Driver behavior reports come in informally via text or word of mouth, with no traceability.
There are no objective criteria for evaluating drivers. Decisions depend on each supervisor's personal perception.
Safety violations go unrecorded and the same issues keep repeating.
Auditing a driver's behavior is impossible without a documented, objective history on file.
With Safe Feedback
Every report enters the system with date, time, vehicle, and driver. Full traceability from the field.
Scores are built on real data. The driver ranking is objective, auditable, and fully configurable.
Business rules automate alerts, penalties, and rewards without any manual intervention from the supervisor.
Auditing any driver's history takes seconds. You have the evidence to back every HR decision.

// Module flow

From report to score in 4 steps

A simple, decentralized process that turns any operational event into structured, validated data connected to your driver management system.

1
Someone scans the company QR
Anyone scans the code, enters the plate number of the vehicle involved, and fills out the form. No app, no prior sign-up.
2
The report enters the inbox
The event lands in the centralized inbox with all vehicle, assigned driver, and timestamp data.
3
The supervisor validates and classifies
The supervisor reviews the report, approves or dismisses it, assigns the behavior type, and sets the point weight.
4
The score impacts the driver
Points accumulate in the driver's score and trigger the configured rules: alerts, penalties, or incentives.

// Traceability

Every event, every driver, every decision: documented.

Safe Feedback isn't just a reporting channel. It's a behavior management system with a complete, auditable history connected to your operation.

History per driver and vehicle
Every report is linked to the vehicle and the driver assigned at that moment. The history is immutable and can be reviewed at any time.
Real-time report status
Track the status of every report: pending validation, approved, dismissed. Nothing is left unresolved.
Configurable business rules
Set score thresholds to trigger automatic alerts, blocks, penalties, or recognition. The logic is yours to define.
Drivers
13
Total events
39
Confirmed
31
Dismissed
2
Pts accumulated
282
Only confirmed reports affect the score. Dismissed and pending reports are shown for informational purposes only.
# Driver Score Events Confirmed Dismissed
1Mitchell, James 96 pts 1082
2Parker, Donna 56 pts 650
3Crawford, Kevin 24 pts 750
4Hayes, Brian 16 pts 220
5
Grady, Tom⚠
8 pts 410
Showing 1 to 5 of 13

// Operational impact

Results you measure,
not just assume

Build a safety and compliance culture backed by real metrics. Every benefit is traceable and verifiable.

Objective driver ranking
Rank your drivers by actual performance. The objective foundation for audits, disciplinary action, or incentives.
↑ Fairness
Reduction in operational incidents
Visibility and systematic follow-up drive behavior change. Fewer incidents, lower risk exposure.
↓ Incident rate
Real-time report digitization
Eliminates informal channels and scattered information. All reports in a single system, instantly.
↑ Centralization
Continuous safety improvement
Configurable rules let you tailor the system to each operation and evolve your compliance standards over time.
↑ Compliance
Field adoption
QR
No app or sign-up needed
Traceable reports
0%
Data-backed decisions
With data
Incident reduction
-0%

Manage your fleet's behavior
with real data.

Request a demo and we'll show you how to implement Safe Feedback in your operation and turn every report into an informed decision.

Request a Free Demo

Trusted by leading companies

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Frequently Asked Questions

Your company has one QR code that can be printed and placed on vehicles, warehouses, or any operational touchpoint. When scanned, the user enters the plate of the vehicle involved and fills out the report form. No app or registered account needed.

Anyone with access to the QR code: employees, supervisors, security staff, even third parties in the field. The system is designed to capture decentralized feedback with no friction. Validation is handled by the supervisor afterward.

It goes into a centralized inbox where the supervisor can validate or dismiss it, classify the behavior type, and assign a point weight. Every action is logged with a date, time, and the responsible user.

The score is built by accumulating points from each validated event. Weighting rules are fully configurable by your company: you can assign different values based on behavior type, set alert thresholds, and define what actions trigger automatically when a driver reaches a certain level.

Yes. The module is connected to the driver and vehicle management features across the platform. Reports are linked to the vehicle plate and the driver assigned at the time, so behavior history becomes part of each driver’s complete operational profile within VEC Fleet.