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ERIC · AI COPILOT

Your AI copilot for fleet management

ERIC works inside VEC Fleet. It answers you with data from your own operation, coordinates with repair shops and checks the condition of your vehicles. The decisions are still yours.

VEC Fleet · ERIC
What's my cost per kilometer this quarter?

$4.18 per kilometer this quarter, 6% below the previous one. The decrease is concentrated in Monterrey.

BASEVEHICLESKMCOST/KM
Monterrey84412.900$3.92
CDMX61288.140$4.31
Guadalajara39176.520$4.47
Ask ERIC about your fleet…
// WHY A COPILOT

AI doesn't replace your team. It empowers it.

ERIC takes care of the repetitive work so your team can focus on what requires judgment. Your team decides, ERIC executes.

WHAT ERIC DOES

Chasing a repair shop to confirm an appointment. Looking up a data point. Checking body damage by eye.

WHAT YOUR TEAM DECIDES

Which vendor is best. When to replace a vehicle. Where the cost is going.

// IMPACT ON YOUR OPERATION

What changes in your day-to-day

Features that work on the data your operation already generates.

01 · ERIC ANALYST

The data, just a question away

Ask the way you'd ask an analyst: how much the fleet spent, which vehicles are in the shop, which ones have the most corrective work orders.

02 · ERIC INSPECTOR

Body damage detected automatically

The driver takes the photo and ERIC marks the damage on the image, so you can take the next step and confirm sending it to the shop.

03 · ERIC SCHEDULER

Appointment scheduling, without you having to deal with it

ERIC messages the repair shop on WhatsApp, understands the reply and logs the appointment. If they don't answer, it follows up.

04 · ERIC BRANDING

Your brand, properly applied on your vehicles

Using the same photos your drivers already take, ERIC checks the vehicle branding and tells you which ones need to be corrected.

Natural language queriesERIC ANALYST
How is spend by base trending this month?
Monterrey accounts for 38% of spend. The other four bases are in line with last month.
Damage detectionERIC INSPECTOR
Vehicle with body dent detected and marked automatically DENT
Dent · right rear panel
Chipped paint · same panel
1 NEW DAMAGE VS.
PREVIOUS INSPECTION
WhatsApp appointmentERIC SCHEDULER
Taller Rena
ONLINE
Hi Taller Rena, this is ERIC from VEC Fleet. Vehicle MX-4418, 40,000 km preventive service. What date do you have available?10:12
Thursday the 12th at 1010:26
APPOINTMENT BOOKED · 12/06 10:00
Branding checkERIC BRANDING
Vehicle with a peeled branding panel, detected automatically PANEL PEELING OFF
MX-4418COMPLIANT
MX-4402PARTIAL
Right sideRear door
// CUSTOMERS

Companies that trust VEC Fleet

// SUCCESS STORIES

What changes when fleet management gets organized

25%reduction in
maintenance costs

“Twenty-five percent on truck maintenance costs.” Transcruz managed its fleet in Excel, with reports arriving up to 20 days late. They evaluated nine systems before choosing VEC Fleet.

WJ
Walter Justiniano
Transcruz · freight transportation, Bolivia
Watch the testimonial
VERIFIED REVIEW

“It helped us organize our daily processes. It improved repair tracking, profitability and vehicle downtime due to repairs.”

NG
Nicolás G.
Manager · Telecom
VIDEO TESTIMONIAL

“It's hard to find providers that work like this. They listen to us, they understand us, they come up with proposals when needed, they're always there.”

OA
Ohmar Aviles
National Vehicle Control Manager · MARS Petcare
Watch the testimonial
// HOW ERIC ANSWERS

VEC Fleet orchestrates the data of your entire fleet

Everything ERIC answers comes from your own operation's data. VEC Fleet is the orchestrator that brings it together: the place where everything that lives separately today converges.

GPS and telematics. Fuel. Documentation. Traffic fines. Your ERP. And repair shops, which is the hardest part: most still pass along quotes by hand, and every shop we integrate is information ERIC can use.

Without integrated data, an AI assistant has nothing to answer with. With it, you can ask how much it cost you to operate this quarter and get the number broken down by category.

See all integrations
GPS and telematics
Geotab · Powerfleet · Webfleet
Fuel
Edenred · OxxoGas · Alelo · TicketLog · Shell Flota · YPF · Copec
ERP
SAP · Nakisa
ERIC
Inside VEC Fleet, orchestrating all your data in one place
ORCHESTRATOR
Repair shops / Leasing companies
Mecánica TEK · Localiza · Element · JHL · TicketLog · Arval
Traffic fines
Brazil, Mexico, Argentina and more
Documentation
Expirations

To us, they're not vendors; they're strategic partners. We consolidate our vendors' information and cross-reference the data, building a large data source that lets us identify trends.

ED
Enrique Domínguez
Program & Planning Leader
Heineken México
// THE FEATURES

Multiple functions, one copilot

The data, just a question away. Ask the way you'd ask an analyst: how much the fleet spent, which vehicles are in the shop, which ones have the most corrective work orders.

It only looks up information; it never changes anything.

Book a demo →

Body damage detected automatically. The driver takes the photo and ERIC marks the damage on the image.

No additional hardware: it analyzes the photos the driver already takes from the app.

Book a demo →

Appointment scheduling, without you having to deal with it. ERIC messages the repair shop on WhatsApp, understands the reply and logs the appointment.

If the repair shop doesn't answer, it follows up. It writes in Spanish, English and Portuguese.

Book a demo →

Your brand, properly applied on your vehicles. ERIC checks the vehicle branding using the same photos your drivers already take.

It returns the compliance status and what to correct in each case.

Book a demo →
VERIFIED REVIEWS VEC Fleet on Capterra VEC Fleet on Software Advice VEC Fleet on GetApp
// GUIDE

Artificial intelligence for fleet management

What an AI agent for fleets is, which tasks it automates and what data it needs, explained point by point.

What is an artificial intelligence agent for fleets?

It's software that doesn't just display information: it performs tasks inside the fleet management system. It reads maintenance, fuel, traffic fine and checklist data and acts on it: it answers a query, opens a work order or schedules an appointment. ERIC is VEC Fleet's artificial intelligence agent.

How does it differ from a chatbot?

A generic chatbot answers with what it knows in general. ERIC answers with your fleet's data —your vehicles, your bases, your repair shops— and it also gets things done: it opens the work order for new damage or messages the repair shop to get an appointment. The answer is recorded on the platform, not in a separate conversation.

Which fleet tasks can be automated with artificial intelligence?

The repetitive ones that eat up your team's hours today: scheduling appointments with repair shops, reviewing inspection photos to spot damage, checking vehicle branding, and putting together answers to questions about costs or availability. The decision stays with the fleet manager; what gets automated is the work of gathering, reviewing and coordinating.

How does artificial intelligence detect damage?

It analyzes the photos or 360° video the driver takes from the app, identifies body damage and compares it with the previous inspection of the same vehicle. Pre-existing damage triggers nothing; anything new opens a corrective work order. That way the checklist stops being a formality and becomes a real control.

What data does it need to work?

The data the fleet already records in VEC Fleet: vehicles, maintenance work orders, fuel transactions, traffic fines, checklists and assigned repair shops. No additional hardware is needed; for damage detection, the app on the driver's phone is enough.

Does artificial intelligence replace the fleet manager?

No. ERIC coordinates, detects and answers, but it doesn't decide: it doesn't choose the repair shop, it doesn't approve quotes, and it alerts the fleet manager when something needs a person. What changes is where the team's time goes: less chasing data and appointments, more deciding.

// FAQ

What people usually ask us about ERIC

If you have any other questions, write to us and a specialist will get back to you.

Does ERIC replace my fleet team?

No. ERIC takes care of the repetitive work —looking up a data point, following up with a repair shop, reviewing vehicle by vehicle— so your team can spend its time deciding which vendor is best, when to replace a vehicle and where the cost is going. Decisions remain with people.

What data does ERIC answer with?

With your own operation's data inside VEC Fleet: vehicles, maintenance, fuel, documentation, traffic fines and everything that comes in from your GPS, fuel card, ERP and repair shop integrations. It doesn't answer with general information from the internet.

Can it change or delete my fleet's information?

No. ERIC Analyst only looks up information: it doesn't create, change or delete records. In addition, each user sees only the data their profile has access to within the platform.

What happens if I ask it something it can't answer?

It says so. When a query falls outside the available information, ERIC replies that it doesn't have that data instead of making up an answer.

Do I need to buy any equipment for damage detection?

No additional hardware is needed. ERIC Inspector analyzes the photos the driver takes with their own phone, using the VEC Fleet app they already use for the checklist.

Which languages does it use to coordinate with repair shops?

ERIC Scheduler writes in Spanish, English and Portuguese. It messages the repair shop on WhatsApp, interprets the reply and books the appointment; if the shop doesn't answer, it follows up again.

How long does it take to become available?

ERIC runs on the data your operation already has in VEC Fleet, so it doesn't require a separate project. The timing depends on which integrations are active: the more information is connected, the more questions it can answer from day one.

Where is my data hosted?

The platform runs on Amazon Web Services infrastructure. Your operation's data stays within your own instance, and each user accesses only what their profile has enabled.

Add intelligence intelligence to how you run your fleet

ERIC is now available inside VEC Fleet. Leave us your details and a specialist will contact you.

Book a demo